gh77 Privacy Policy — Your Information Is Safe With Us

Introduction and Scope

gh77 (referred to hereinafter as "we", "our", or "the platform") is an online casino and sports betting platform operated for players in Bangladesh. The privacy of your personal information is very important to us. This Privacy Policy describes how we collect, use, store, and protect your personal information on our website gh77.cam.

By using our platform, you are considered to have accepted the terms of this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our platform. For any questions or concerns, please contact our support team.

What Information We Collect

Various types of information may be collected during registration, transactions, and use of services on the gh77 platform. The categories of that information are described in detail below.

2.1 Information You Provide Directly

When you create an account on our platform or carry out transactions, you provide the following information yourself:

• Full name and date of birth
• Email address
• Residential address
• National ID or passport number (for identity verification)
• Mobile number
• Payment-related information — such as bKash, Nagad, or Rocket account numbers
• Username and password

2.2 Automatically Collected Information

When you visit our website, the following information may be collected automatically:

• IP address and device type
• Browser version and operating system information
• Login time and date
• Page views and navigation paths
• Session duration
• Cookies and local storage data (see details below)

2.3 Identity Verification Information

To prevent fraud, verify age, and ensure responsible gaming, we may collect photos or scans of government-issued identity documents as part of the KYC (Know Your Customer) process.

Purpose of Data Use

gh77 uses your personal information only for specific, legitimate purposes. We never use your information unnecessarily or for unauthorised reasons.

• To create, manage, and verify your account
• To process deposits, withdrawals, and transactions
• To comply with applicable laws and regulations (such as age verification and fraud prevention)
• To provide customer support and resolve issues
• To send bonuses, promotions, and personalised offers (subject to your consent)
• To improve the security and performance of the platform
• To keep responsible gaming tools functioning
• To detect and prevent violations of our terms of service

Data Sharing and Disclosure

gh77 never sells, rents, or transfers your personal information to third parties for commercial purposes without your permission. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

We use trusted third-party services for payment processing, identity verification, technology infrastructure, and customer support. These partners receive only the information necessary to perform specific tasks and are required to comply with our privacy standards.

4.2 Legal Obligations

We may be required to disclose information under court orders, requests from government regulatory bodies, or applicable law. In such cases, we will provide only the minimum information necessary.

4.3 Fraud and Crime Prevention

Where money laundering, fraud, or other illegal activity is suspected, we have the right — and in some cases the obligation — to report information to the relevant authorities.

4.4 Business Transfers

In the event of a full or partial transfer, merger, or acquisition of gh77's business or assets, your information may be transferred to the relevant new entity. You will be notified in advance in such cases.

Cookies and Tracking Technologies

Cookies and similar tracking technologies are used on the gh77 website. These help improve your browsing experience and support the operation of our services.

5.1 Types of Cookies

• Essential Cookies: Required for login sessions, security, and core functionality. Without these, the platform will not work properly.
• Functional Cookies: Remember your preferences and settings (such as language preference).
• Analytics Cookies: Help analyse website usage patterns to improve our services.
• Marketing Cookies: Used to display relevant advertisements and offers (only with your consent).

5.2 Cookie Controls

You can control or disable cookies by changing your browser settings. Please note that disabling essential cookies may affect some important platform functionality.

Data Security Measures

gh77 takes industry-standard technical and organisational measures to protect your personal information. Our security framework includes the following elements:

• SSL Encryption: All data transmission on our website is encrypted using SSL/TLS technology.
• Data Encryption: Stored sensitive information (such as passwords) is encrypted using strong hashing algorithms.
• Access Controls: Only authorised staff can view user information for specific, defined purposes.
• Firewall and Monitoring: Our systems are under continuous security monitoring.
• Regular Security Audits: Our security infrastructure is regularly reviewed and updated.
• Two-Factor Authentication: An additional security layer is available to protect your account.

Data Retention Period

gh77 retains your personal information only for as long as it is necessary or legally required.

• Active Accounts: Information is retained for as long as your account remains active.
• Closed Accounts: Even after an account is closed, information may be retained for a specified period for legal, regulatory, and dispute resolution purposes.
• Transaction Records: Records of financial transactions are retained in accordance with applicable legal requirements.
• Security Logs: Access logs are retained for a limited period to ensure system security.

After the specified period, information is securely deleted or anonymised so that it can no longer be linked to you.

Your Rights

You have certain important rights regarding your personal information, which we respect and support you in exercising to the extent possible.

8.1 Right of Access

You may request to know what information we hold about you. We will provide that information within a reasonable time.

8.2 Right to Rectification

If your information is inaccurate or incomplete, you may request a correction. This can be done through account settings or via the support team.

8.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, where legal or regulatory obligations exist, this may not be fulfilled in full.

8.4 Right to Object to Processing

You may object at any time to your information being used for marketing or commercial purposes. We will action this request as quickly as possible.

8.5 Data Portability

Where applicable, you may request your information in a structured, commonly used format.

Protection of Minors' Data

gh77 strictly prohibits access by anyone under the age of 21. We do not knowingly collect any personal information from minors.

If we become aware that information belonging to a minor is in our system, we will immediately delete that information and close the associated account. If a parent or guardian believes their child has registered on our platform, please contact us immediately.

Third-Party Links and Services

Some third-party services (such as payment providers) may be used on our platform. These services have their own privacy policies, and gh77 is not responsible for their methods of collecting and using information.

During payment processing, the terms and privacy policies of bKash, Nagad, and Rocket apply. It is recommended that you read these providers' policies before completing a transaction.

Policy Changes and Updates

gh77 reserves the right to change, amend, or update this Privacy Policy at any time. If a significant change is made, we will:

• Publish a notice on the website
• Notify you at your registered email address
• Update the "Last Updated" date on this page

Continued use of the platform after any changes will be considered acceptance of the updated policy. We therefore recommend checking this page regularly.

International Data Transfers

Our servers and processing facilities may be located in various countries. As a result, your information may be transferred outside of Bangladesh. In such cases, we ensure that:

• Transferred information is held under appropriate security measures
• The receiving party complies with our privacy standards
• All transfers are conducted within the applicable legal framework